Terms & Conditions

Welcome to Cristina Manoli! By accessing or using our services, you agree to the following terms and conditions. Please read them carefully before placing an order.

General Terms

  • These terms and conditions govern all transactions conducted through our website.
  • By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.
  • All products are subject to availability. In the rare case that a product is unavailable, we will notify you promptly to discuss alternatives.

Ordering & Payment

  • Orders must be placed through our website or by contacting us directly.
  • Payment is required in full at the time of purchase. We accept major credit/debit cards and other secure payment methods.
  • Prices are listed in EUR and include applicable taxes unless otherwise stated.

Delivery Policy

  • We deliver across Mallorca. Delivery dates can be chosen during checkout.
  • While we strive for punctual delivery, unexpected delays (eg, weather or traffic) may occur, and we cannot guarantee specific delivery times.
  • It is the customer's responsibility to provide accurate delivery information.

Cancellations & Changes

  • Cancellations or changes to orders must be requested at least 24 hours before the scheduled delivery time.
  • Changes to orders are subject to availability.

Returns & Refunds

  • Refunds or replacements are offered only in cases of damaged products or delivery errors.
  • Claims must be made within 24 hours of delivery and must include photos of the product and proof of purchase.
  • All sales are final, except where otherwise stated.

Use of Website

  • You may not reproduce, distribute, or commercially exploit any part of our website without our express permission.
  • Unauthorized access to our website or misuse of its content is strictly prohibited.

Privacy Policy

We are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and store your data.

Limitation of Liability

  • Cristina Manoli is not liable for indirect, incidental, or consequential damages arising from the use of our services or products.
  • Our liability is limited to the purchase price of the product in question.

Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.

For further information or assistance, feel free to contact us at Contact Page.